Privacy Policy

Last updated: February 23rd, 2026

The Green Collective, PLLC  ("we," "us," "our") is committed to protecting both the personal and professional information you share and/or store with us. Please review this Privacy Policy periodically, as we may revise it without notice.

The Green Collective, PLLC (“we,” “us,” or “our”) operates multiple service series, including:

• Green & Grounded (mental health services)

• Green Advisory (consultation services)

• Green Notary (notary and officiant services)

This Website Privacy Policy applies to information collected through any website, landing page, contact form, social media page, or digital platform operated by The Green Collective, PLLC and its series. If you are receiving mental health services through Green & Grounded, your Protected Health Information (PHI) is governed by our separate Notice of Privacy Practices, which complies with HIPAA.

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Generally, we may collect and use personal information for purposes including, but not limited to:

• Billing and payment processing

• Fulfilling services

• Understanding customer needs

• Improving our website, products, and services

• Communicating with customers and potential customers about our offerings and related third‑party products and services

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Personally Identifiable Information You Provide to Us

We do not collect personally identifiable information (e.g., name, email address, phone number) unless you voluntarily choose to provide it. If you email us or complete a form on our website, we will use the information only to respond to your message and provide the requested services. We request that you do not submit sensitive clinical information through general website contact forms. Therapy clients should use secure systems.

If your personal information is processed based on consent, you may withdraw your consent at any time.

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Account Registration Information

Some features of our website or services may require you to disclose personal and demographic information, including your email address and details such as ZIP code, age, or other identifying information.

 

Billing and Payment Information

To enable payment for services, we may collect and store your name, address, phone number, email address, and other billing information. This information may be shared with third‑party vendors who facilitate payment and billing processes. We will not share your billing information unless required by law, a court order, or to address a legitimate issue regarding the financial transaction.

 

Direct Communication

If you subscribe to our mailing list or provide your email as a client, we may periodically send you communications related to services, updates, or information we believe may be helpful. You may unsubscribe at any time.

 

Your Rights: Access, Correction, and Deletion

If you wish to access, correct, restrict, or delete your personal information—or receive an electronic copy of it for transfer to another organization—you may contact us with the subject line "Data Subject Request."

While we will attempt to comply with your request, certain information may need to be retained for legal, financial, or administrative purposes. Residual information may remain in archived databases.  For rights related to Protected Health Information, please refer to the Notice of Privacy Practices for Green & Grounded.

 

Data Retention

We retain personal information as long as necessary based on:

• The length of our relationship with you

• Legal obligations requiring data retention

• Whether retention is advisable due to legal or regulatory concerns

Clinical records are retained according to HIPAA and Tennessee state law.

 

Security of Your Information

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of storage or transmission is completely secure. By communicating with us via email, you acknowledge that email is not always a secure method and may involve risks.

 

Social Media Features

Our website or services may use social media features provided by third parties (e.g., Facebook Like button). These features may collect data such as IP address or website pages visited. Your interactions with these features are governed by the privacy policy of the provider.

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Telehealth Services (Green & Grounded Only)

Green & Grounded may provide telehealth services through secure, HIPAA-compliant systems integrated with our EHR.

Telehealth privacy practices are governed by our separate Notice of Privacy Practices.

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Third-Party Payment Processors

We use third‑party payment processors. When making a payment, your information may be collected directly by these processors, and their privacy policies will apply. 

For Green & Grounded therapy services, billing may be processed through our secure electronic health record system, including SimplePractice.

We do not store full credit card information on our public websites.

 

Links to Other Websites

We are not responsible for the content or privacy practices of third‑party websites linked through our site. Your interactions with these sites are governed by their policies.

 

Non‑Personal Information Collected Automatically

During your visit, we may automatically collect anonymous information such as:

• Date and time of access

• Pages visited

• Referring links

• Device and browser type

• IP address

• Internet service provider

This information helps us improve performance, security, and user experience.

We may use cookies, local storage, and similar technologies to personalize content, manage access, and understand website usage. 

You may disable cookies in your browser settings.

We do not use website analytics to identify therapy clients.

 

Analytics and Log Data

We may collect information through log files, including IP address, browser type, device details, and pages viewed. This data may be combined with other information to improve services and marketing.

 

Sharing of Personally Identifiable Information

We do not sell, rent, or swap your personal information. Information may be disclosed only when legally required or necessary to:

• Comply with legal processes

• Protect our rights and property

• Prevent misuse or unauthorized use of services

• Protect the safety of clients or the public

In the event of a business merger, acquisition, or sale, your information may be transferred as part of the assets.

International Data Transfer

Your information may be processed in any country where we operate. By using our website, you consent to such transfers.

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